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Bell and Howell to Service Ricoh InfoPrint in Canada


July 26, 2016
By PrintAction Staff

Bell and Howell Global Services released a statement that it will begin to service Ricoh InfoPrint presses in Canada, based on that company’s decision to no longer support the InfoPrint 3900 printer. Bell and Howell plans to support the following IBM/Ricoh InfoPrint models in Canada: 3300, 3800, 3900, 4000 and 4100.

“There is a lot of life left in these InfoPrint toner production printers, and we’re ready to assist anyone who needs service virtually anywhere in North America,” said Jim Feely, Senior VP of Global Service Solutions. “Our Services team has the parts, supplies and technical know-how to provide the support needed to keep these printers up and running for years to come.”

Bell and Howell states it has a network of hundreds of service technicians throughout Canada and the United States to perform maintenance or repair on a production printer, mail machinery or other industrial mechatronics systems from over 50 brands.

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The company also explains it can service all InfoPrint associated pre/post equipment from Lasermax, Hunkeler, Tecnau, RSI, Stralfors, ESP and others. This includes providing preventive maintenance, scheduled maintenance/tune-up, replacement parts, certified refurbishing, and converting systems to accept lower-cost orange cap toner.


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