January 28, 2020 By PrintAction Staff
Domino has announced several new hires in Service & Support roles within North America, with two of the new personnel for Help Desk and Phone Support. Glen Hayden and Ernest “Ernie” Wilson join Domino as Technical Support Analysts, Digital Printing North America.
Hayden comes to Domino with 12 years of experience as a senior applications sales and technical support specialist for Honeywell. Previously, he spent over 20 years in the U.S. Navy, spending much of his time on carriers (USS Nimitz, USS John F Kennedy) and the USS Florikan, a Chanticleer-class submarine rescue ship. During his time in the U.S. Navy, Hayden earned numerous professional certifications. He was an electrical officer overseeing the installation, maintenance, and upkeep of all electrical and electronics systems.
Wilson comes to Domino with over 15 years of field experience in troubleshooting, repairing, maintaining, calibrating and testing a variety of medical and manufacturing equipment. Most recently he was a field service engineer with Videojet and provided help desk support as well.
“The appointments of these exceptional individuals illustrate another example of Domino enhancing and developing the service and support organization for our growing customer base, and the focus in providing an excellent customer experience,” says Steve Daily, Technical Support Manager, Domino.
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