“We are thrilled to announce this new milestone for our company, simplifying our brands to the name that represents our founding principle that communicating with customers shouldn’t be hard,” said Nick Romano, co-founder and CEO, Messagepoint.
The Messagepoint cloud-based content management platform serves the CCM needs of large enterprise clients by providing a secure environment for business users to directly own and control messaging content for customer-facing print and digital communications.
Messagepoint won the 2016 Software & Information Industry Association (SIIA) CODiE Award for Best Multi-Channel Publishing Platform. It was also a finalist for the international 2016/2017 Cloud Awards program for the second year in a row.
Annex Printing, the parent company of PrintAction magazine operating under its Annex Business Media arm, which is Canada’s largest business-to-business publishing group, purchased the remaining primary assets of Web Offset Publications (Ironstone Media) from that organization’s receiver after falling into creditor protection earlier this year, for the third time since 2012.
“It was back in an insolvent situation with other protection filings against it and we made a deal with the financial company that held the primary secured interest of the business and Annex is the majority shareholder,” says Mike Fredericks, CEO of Annex Publishing & Printing.
Pickering, Ontario-based Ironstone Media first filed under Canada’s Bankruptcy and Insolvency Act in March 2012 and reached an agreement to restructure its operation. During this restructuring process, Annex purchased Ironstone’s Mitsubishi Diamond heatset web press. “Annex already owned the primary piece of the printing infrastructure. The company effectively rented it from us,” says Fredericks. “It is a great fit because we are already the [facility’s] second largest customer. All of our larger runs and different format work goes through that press.”
Fredericks explains Renaissance is a completely new company following a court vesting order that basically dissolved Web Offset to clear the newly purchased assets of old liabilities, affectively cleansing the company from all of its history.
“We did not practically assume any liability for anything they had in the past. It is fundamentally a brand new company,” continues Fredericks. He describes the asset purchase as a complicated transaction, rather than an acquisition, through Viva Financial Corp. with Web Offset in its third creditor protection filing (2012, 2015, 2017), centered around book of business, employees and Annex’ preexisting press purchase. “We hired the employees fresh yesterday so they are fundamentally all new staff and the whole company has been cleansed. Renaissance really is a Renaissance.”
Fredericks was in Renaissance’s Pickering plant this morning to discuss the transition with the printing operation’s approximate 90 employees. “As publishers, the only time you hear about printers is when they screw up and I never heard any of my Annex publishers complain about Web Offset,” says Fredericks. “They produce great quality and they get it out on time. So from my perspective it is a great printing company and it just needed some financial backbone.” Annex has been a customer of Web Offset for approximately 20 years.
Annex has long held a significant regional printing position based out of its headquarters in Simcoe, Ontario, which also houses editorial, sales and administration assets. In August 2015, the company installed its new 8-colour, 40-inch Komori LS perfecting press. “Annex will always be a publishing company first that has an interest in the printing industry,” says Fredericks. “This is a commitment from our side that we still believe in the world of print.”
The Application of the Year Award is presented to an individual, a company or an organization to recognize outstanding achievement in the imaginative application of current technology and/or unique implementation of existing document and communication systems. This award is open to members and non-members.
The winner of the 2017 Xplor Application of the Year is BMO Bank of Montreal and GMC Software. Xplor explains the initiative BMO undertook is a one-of-a-kind customer onboarding project that pioneered an end-to-end digital account opening process, enabled by the creation of dynamic eForms and eSignature capabilities.
An Honorable Mention is being awarded to Gore Mutual which leveraged technology from OpenText Exstream, Infusion and Duck Creek Technologies to create uBiz – a platform that plugs directly into broker Websites, replicating their design palette to provide their small business customers with a seamless digital experience. New customers can get quotes, policies and secure insurance all online.
An additional Honorable Mention is being awarded to Health First and Ricoh USA, Inc., who collaborated on identifying areas of improvement and best practices in workflows, as well as implementing a centralized monitoring and management solution. Working together Health First and RICOH Managed Services utilizing RICOH ProcessDirector to reduced errors, increase security, and improve overall efficiency.
The Technology of the Year Award honours an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. This can be a new program, product, or technology that notably enhances the capabilities of document and communication systems.
The winner of the 2017 Xplor Technology of the Year is being awarded to Pitney Bowes Clarity Solutions. Harnessing the power of the Industrial Internet and “industrial data science”, Pitney Bowes Clarity solutions is a new cloud offering for Pitney Bowes systems that leverages data analytics and services to help increase productivity and lower the cost of running a print and mail operation. Clarity collects, integrates and organizes existing sensor data from remote systems to support real-time insight, predictive analytics and prescriptive maintenance.
An Honorable Mention for Technology of the Year is being awarded to Elixir Technologies Corporation for its Tango+ product. Elixir’s Tango+ is a 100 percent browser-based content lifecycle management platform that enables companies to create, manage and deliver business-critical contracts, correspondence, and other communications via print and e-channels.
An additional Honorable Mention for the Xplor Technology of the Year award is being presented to Xerox Corporation for its Direct to Object Inkjet Printer. This inkjet drop on demand printer can print directly onto a wide range of substrates (including plastics, glass, ceramics and metal) and virtually any surface type (including smooth, rough, slightly curved or stepped).
Xplor International will also be announcing the recipients of the Xplorer of the Year and Brian Platte Lifetime Achievement awards at Xploration 17 on March 28, 2017.
“Beth and I always agreed that we never wanted our business to become a hobby,” says Jack Youngberg, when asked why the company was shut down. “To continue to succeed in the current market was a factor in our decision. Our industry has become very competitive and commoditized.”
Somerset’s 29-inch, 6-colour Kormori HUV press, which was installed in mid-2013, has been sold to an unclosed printer. It was equipped with automatic plate changers and wash-up systems, with an ability to be used for both conventional printing or UV. Youngberg explains they are working on the sale of all other assets.
Youngberg explains they did not sell Somerset’s book of business, providing each account representative with the opportunity to maintain their current accounts and take them where ever they go.
“The industry is saturated. Everyone is chasing the same dollars. Supply outweighs demand,” says Youngberg. “The industry for the most part has been a very exciting wonderful area to work in. Somerset's employees, clients and suppliers have all contributed to our success.”
After a 40-year career with Agfa-Gevaert, where he was instrumental in forming the company's Electronic Imaging System Department, De Schamphelaere wanted a new challenge. So, in August 1988 he established the limited liability company, Ellith NV, which started with just five employees. That name would soon be changed into Xeikon NV, the composition of the Greek words xeros (dry) and eikon (image)
Five years later, at Ipex 1993, the company unveiled its prototype of the DCP-1. The digital colour press provided the basis for the company's full-scale product line. In November 1994, the company introduced its Variable Data System, which allowed single-pass personalizing of individual pages.
Xeikon went public in March 1996 by listing on the NASDAQ stock exchange. It was only the second Flemish company to do so. Less than six months later it launched the Xeikon DCP/32D digital colour press. The introduction of the Xeikon second generation helped net profits to reach more than US$1.8 million.
In 1997, Xeikon introduced the DCP/50D, which the company describes as the first digital colour press capable of printing B2. Now with 340 employees, the company also moved to new, larger, premises in Antwerp.
Year 1998 saw the sale of its 1,000th digital colour press and a fifth colour unit was introduced to its presses, as well as an opaque white toner. The same year De Schamphelaere went on to found Triakon NV, a digital printing company specializing in point-of-sale.
Xeikon went on to be acquired by Flint Group on 2015. It also launched the Xeikon CX3 digital label press and the Xeikon 9800 dry toner digital colour press. A year later it introduced Trillium One.
“We were so saddened to hear the news of Lucien’s death,” said Wim Maes, Xeikon CEO. “He had an amazing passion for digital printing and unstoppable drive that lead him to achieve such an incredible amount in his lifetime. His dedication and pioneering approach remains a key cornerstone of Xeikon today.”
Lucien De Schamphelaere was born on April 3rd, 1931 in Gijzenzele, Belgium. He graduated in 1952 as an engineer in electronics and started working that same year for the N.V. Gevaert Photo-Products physics lab. In 1958, he transferred to instrumentation, a young department that had been created to automate machines and workflows at Gevaert. The department changed a lot during the fourteen years De Schamphelaere spent at its head. It grew from a small group of employees to a department of about 100 employees, and at the beginning of the seventies, Agfa-Gevaert was far ahead in automation.
In the seventies, De Schamphelaere became more and more convinced that traditional photochemistry would irreversibly be replaced by electronic imaging, and he quietly started working on an electronical printing machine with a group of close associates. In 1979, he started a new department, "Electronical Imaging Systems", with the support of former company executives André Leysen and Etienne De Wolf. Only 3 years later, the small team could present the P400, its first digital black and white printing press, at the Hannover trade show.
In 1988, De Schamphelaere was awarded the Otto-Bayer Medal, the first in a series of international prizes he would receive over the years for his contribution to digital imaging.
The continuous search for new challenges was a constant in his career. “Once a project gets rolling, I tend to lose interest. I’m happiest at the start of it, when I can develop what doesn’t yet exist”, he said in an interview with newspaper “De Tijd”.
From 1986, as president of Agfa’s Venture Capital Fund, he was given the time to look for the most promising applications in digital imaging. By 1988, he had a blueprint ready for what would later become "Xeikon".
For this new project, a limited liability company named “Ellith NV” was established in 1988. That name was shortly after changed into “Xeikon NV”, the composition of the Greek words "xeros” (dry) and "eikon” (image). Agfa took a minority participation in this company, the rest of the equity was brought in by six additional investors.
By the summer of 1993, the time was ripe and Xeikon introduced the DCP-1, a digital colour printing press that could print without an ink sheet. The renowned magazine Seybold called it a "new standard for the colour printing market. The impact of the DCP-1 on colour printing is probably as big as the impact Apple LaserWriter had on black and white printing”.
In 1996, Xeikon got listed on the NASDAQ Stock Market, it was the second Belgian company to ever take such a step. At the age of 67, De Schamphelaere retired from his position as Chief Executive Officer and in 1998, he left the presidency of Xeikon.
In 1999, De Schamphelaere established Triakon, a printing centre used to further develop digital color printing. All these years, he was a member of the Boards of Directors of Imec, Option, Melexis, Materialise and Hydrogen Systems.
De Schamphelaere received multiple distinctions for his pioneering work in the graphics industry, including the GATF-award, the IS&T Award and the prestigious Cary Award (1997).
“The printing market is consolidating and Solisco is a leading player in this rapidly changing industry,” said Alain Jacques, President of Solisco.” With this partnership, we are strengthening our presence in Ontario and increasing our production capacity.” Solisco explains it has worked closely with Trade Secret for some time and wanted to take their business relationship further.
In the past year, Solisco, now in its 25th year of operation, has moved forward with various initiatives like acquiring YQB Média (now Maison 1608 by Solisco), a content development and magazine publishing firm, launching SoIX, an augmented reality app, and now partnering with Trade Secret Web Printing Inc.
Solisco has more than 400 employees and provides a range of printing and communications services primarily for publishers and retailers across North America.
In addition, Fastsigns opened 35 new centres in 2016 in new and existing markets with a projected 45 additional opening in 2017.
Fastsigns International currently more than 650 independently owned and operated locations in nine countries worldwide, including the U.S., Canada, England, Saudi Arabia, UAE, Grand Cayman, Mexico and Australia (where centres operate as Signwave).
The Fastsigns brand also signed a Master Franchise Agreement in the Dominican Republic and U.S. Virgin Islands, adding new countries to Fastsigns’ global footprint.
“2016 was another record year for Fastsigns. Our network generated over $446,000,000 in sales with strong sales growth in all regions and countries. We have the highest franchisee satisfaction ratings in the industry,” said Catherine Monson, President and CEO, Fastsigns International.
Fastsigns International was recently ranked number 1 in the Business Services/Signs category and 95th overall in Entrepreneur magazine’s Franchise 500, a globally recognized comprehensive franchise ranking.
“Growth like this definitely underscores the power of the Fastsigns brand and strength of our business model. We look forward to continuing this rapid expansion as 2017 brings a strong focus on the Northeast corridor, New England, Southern California and beyond, including entering new countries,” said Mark Jameson, EVP of Franchise Support and Development, Fastsigns International, Inc.
In addition to more than 400 U.S. and Canadian markets targeted for development, Fastsigns has more than 65 international locations open for continued expansion.
The new round of capital equipment investment focuses around another Xerox iGen 5 press, together with other upgrades and technology enhancements to its current label presses, in the first quarter of 2017. The total investment in these enhanced capabilities is approximately $2.1 million.
"These investments dramatically increase our capabilities in key growth segments of our business,” said Michael Sifton, CEO, DATA Communications. “We remain the leading cutsheet digital colour manufacturing company in Canada and our expanded label capabilities will further establish DATA as one of the leading providers of label products and solutions in the country.”
In January 2016, DATA, then operating as The DATA Group, announced an investment of $6.7 million to acquire multiple new Xerox presses, which Xerox described as one of the single largest toner-production upgrades by a Canadian printing company in 2015. Installations of the new Xerox equipment began in December 2015.
In addition to its new equipment investment, DATA is also announced plans to consolidate its Regina, Saskatchewan, manufacturing and warehousing operations into its Calgary, Alberta facility.
The company also plans to close its Brossard, Quebec Document Process Outsourcing facility, effective March 31, 2017, in addition to the outsourcing of its call centre facility to a third-party business process outsourcing provider, effective March 1, 2017. The Company expects to incur total restructuring costs of approximately $0.9 million in connection with these initiatives.
“Our goal 18 months ago was to focus on business where we excel, are profitable, and have the ability to grow," said Sifton. “With these initiatives, we have completed our transition and now have five centres of manufacturing excellence across the country.”
In addition to these changes, DATA also announced the departure of Jeff Gladwish, Vice President, Marketing and Corporate Development. “Jeff has served the company well through our transition and we wish him well in his future endeavours,” said Sifton. “The direction we are taking centres on expanding our services with existing customers and capturing growing segments within the print production and data management areas. As such, our marketing push will be highly targeted and customer centric.”
DATA’s core capabilities include direct marketing, print services, labels and asset tracking, event tickets and gift cards, logistics and fulfilment, content and workflow management, data management and analytics, and regulatory communications. The company serves clients in vertical markets such as financial services, retail, healthcare, lottery and gaming, not-for-profit, and energy.
The company, led by President and CEO Jay Mandarino, has purchased the current Veritiv facility located at 560 Hensall Circle near Cawthra and Dundas Streets in Mississauga, Ontario. Sitting just west of the Etobicoke border, the new location is approximately 10 minutes away from C.J. Group’s current locations.
Veritiv is currently completing the build of its brand new headquarters, to be housed in a 450,000-square-foot facility, also in Mississauga. The new Veritiv building is scheduled to be complete by around April 2017 with move-in planned for shortly after.
C.J. Group is scheduled to take possession of the current Veritiv building, which is located on eight acres, with two floors and approximately 230,000 square feet of space, in May 2017. The printing company plans to be moved into its new facility, which features 27-foot-high ceilings and more than 300 parking spots – by October 2017. Mandarino describes the new C.J. Group facility as the largest independently owned facility for printing and communications in Canada.
Mandarino continues to explain the company plans to add to add full mailing services, a new sheetfed litho press, a new large format press, and a new digital press as it moves into the plant, in addition to expansion of its bindery and other divisions. The new facility will also house SBC Media, a sports magazine operation, which C.J. Group acquired in late-2015.
With purchase of the new building, renovations and new equipment, C.J. Group explains it will be investing more than $25 million in its expansion.
C.J. Group's previous most-recent expansion was featured in PrintAction's January 2015 issue.
Helen Upton, daughters Julie and Heather, son Anthony, their spouses and grandchildren, were joined by printing-industry leaders from the past and present for the Timothy O. Upton Library dedication.
The Upton Library is part of the Howard Iron Works Museum (www.howardironworks.org), run by Nick and Liana Howard. The museum focuses on the preservation and history of the printing industry, restoring and showcasing machinery with a specific focus on the years 1830 to 1950. The Upton Library is the centre point of the facility and holds over 1,000 books dedicated to the printing art and its technology.
Upton spent his working life in the graphic arts. In 1959, he emigrated from Britain to Canada and went to work for Sears Ltd., which represented several leading printing and bindery brands with offices across Canada. He eventually moved to Edmonton as a Branch Manager for Sears, followed by a posting in London, Ontario, before arriving in Toronto as Vice President of Sales for Sears.
In 1984, Upton continued his career with the newly minted Heidelberg Canada in the role of Senior Vice President of Sales, where he remained until 1994, before spending his final 10 working years with Howard Graphic Equipment Ltd. Founded in 1967, Howard Graphic Equipment provides pre-owned late model machinery to the graphic arts, conducting business in over 74 countries across the globe.
“Tim was prompt: Do not ever be late, because he never was. Do not make silly excuses because Tim never did. Be honest, truthful – even if it hurts. I knew my place and it was firmly two steps back of Tim most of the time. Of all the salespeople I have known, Tim was the best – bar none. Why? Because he was real,” wrote Nick Howard upon Upton’s passing.
“He never played games, sucked up to ownership or thought of anyone as being better than himself. Tim’s nickname The Bulldog is fitting,” continued Howard. “One might assume it came from his rugby days, but, no, Tim was just a selfless and tireless man, who, as Churchill once said, never gave up.”
KBA North America has been named the North American exclusive distributor for the Barcelona-based medium- and large-format flatbed diecutter manufacturer Iberica AG S.A., which was purchased in May 2016 by the press maker’s German parent company, Koenig & Bauer.
Iberica has been producing machinery for the printing and packaging industries for 64 years. KBA describes its new subsidiary, KBA-Iberica Die Cutters S.A., with around 60 employees, as the world’s second largest manufacturer of die-cutting and creasing machines.
“Iberica has a superb reputation in its market. With this acquisition, our parent company is underscoring its focus on the growing packaging market delivering 70 percent of its presses to folding-carton printers,” said Mark Hischar, President and CEO of KBA North America. “KBA has cemented its reputation as the longstanding market leader in folding carton printing. By adding flatbed die-cutters to our portfolio for the same customer group provides an opportunity for KBA to expand its strong market position.”
The distributorship – with sales, service and parts support – began on January 1, 2017.
The separation plan was first announced in early 2016 during the Connecticut company’s year-end public financial presentations, where Xerox leaders explained it would create a Document Technology company, retaining the Xerox Corporation name, and a Business Process Outsourcing company eventually unveiled as Conduent by mid-2016.
Ashok Vemuri, former President and CEO of IGATE Corporation, was appointed as CEO of Conduent and long-time printing-industry executive Jeff Jacobson was named as CEO of the new Xerox entity.
“Today is an historic day for Xerox,” said Jacobson on January 3, 2017, when the completed separation was announced publically. “The successful completion of the separation sharpens our market focus and commitment to our customers. I am confident the transformational actions we are implementing position Xerox for long-term success and unlocks shareholder value.”
Under the terms of the separation, on the distribution date of Dec. 31, 2016, Xerox shareholders received one share of Conduent common stock for every five shares of Xerox common stock they held. In connection with the spin-off, Xerox received a cash transfer from Conduent of US$1.8 billion, which it intends to use, along with cash on hand, to retire approximately US$2 billion in debt.
With approximately US$11 billion in 2015 revenue and approximately 39,000 employees, Xerox remains a Fortune 500-scale company, explains the company. With approximately US$7 billion in 2015 revenue and 96,000 employees worldwide, Xerox explains Conduent will also be a Fortune 500-scale business process services company with expertise in transaction-intensive processing, analytics and automation.
In 2016, Xerox noted Conduent will have the second-largest market share in the business process outsourcing industry, with services that touch two-thirds of all insured patients in the U.S. and more than half of all mobile phone subscribers in the U.S.
“We anticipated an announcement of an agreement for the sale of the Prosper business by the end of 2016 and remain in talks with potential buyers. We now expect discussions to continue into 2017,” said Philip Cullimore, President of Kodak’s Enterprise Inkjet and Micro 3D Printing & Packaging Divisions. Details of the sale process remain confidential.
“We have been gratified by the interest in the Prosper business as well as the continuing support and loyalty of our customers,” said Cullimore. “The Prosper business has been very strong over the first nine months of 2016 with the placement of 12 presses, more than in any comparable period.”
Cullimore added that Kodak saw a 41 percent increase in annuity revenues in the third quarter, versus the same period a year earlier, through the Prosper business, which is currently being evaluated by the company to push deeper into publishing, high volume direct mail and packaging. In addition, the company is planning to refocus the business to emphasize print head components and the development of its Ultrastream technology.
Ultrastream was introduced at drupa 2016 in May as Kodak’s next generation of inkjet technology. “Sixteen leading printing equipment manufacturers and integrators have signed Letters of Intent to OEM products based on Ultrastream technology,” said Cullimore.
Ultrastream, built on Kodak’s continuous inkjet Stream technology, is aimed at moving production inkjet into the mainstream of commercial and packaging printing. It was shown at drupa 2016 in an 8-inch configuration for label production, featuring what Kodak describes as a smaller drop size and precise placement accuracy for higher resolution, clean lines and additional detailed definition.
Ultrastream technology will co-exist in the market along with Stream Technology to offer different platform options. Ultrastream’s writing system includes a modular print head that can be implemented in varying widths ranging from eight inches up to 97 inches suit different applications. Kodak explains it produces 600 x 1,800-dpi resolution at speeds of up to 150 meters per minute (500 feet per minute) on a variety of paper and plastic substrates.
Ultrastream technology, with a planned launch for early 2017, will co-exist in the market along with Stream Technology to offer different platform options.
RR Donnelley has been providing the Messagepoint solution to its customers as part of their custom communications solutions for more than five years and, as a result of its ongoing success with Messagepoint, the world’s largest printing operation will now further integrate the product into its RRDigital offering.
The RRDigital solution set supports what the printing operation describes as omni-channel strategy to allow its customers to create digital relationships with their members and consumers – aiming to reduce costs, ensure compliance and increase consumer satisfaction. “We are excited to continue to broaden our global partnership with RR Donnelley, and for our Messagepoint platform to be an important part of their omni-channel messaging strategy,” said Nick Romano, CEO of Prinova. “Messagepoint provides RR Donnelley’s customers access to an award-winning, highly collaborative hybrid-cloud based solution to solve their customer communications requirements and improve the overall customer experience.”
By offering Messagepoint, RR Donnelley enables customers to deliver personalized, targeted messaging and content across multiple channels without IT involvement. The technology allows customers make near real-time adjustments in message content to dramatically improve the effectiveness and impact of communications. Prinova explains, for example, one customer reduced the cycle time for changes from three months to two days – inclusive of compliance and management approvals. The newly enhanced capability of a real-time environment further increases this value.
“Messagepoint has been a significant addition to the RRD Business Communication Services suite of collaborative tools, enabling our client’s business users to create, manage, and deliver personalized messages and content across all of their distribution channels for several years,” said Tim Reedy, Senior Vice President at RR Donnelley. “We look forward to providing even more functionality through the Messagepoint customer message management software, in conjunction with our RRDigital solutions, as we continue to add value to the mission critical communications we produce.”
Stewart was recognized for organizing a Great Canadian Shoreline Cleanup event, leading The Printing House's Smart Office Challenge, and inspiring 10 of her colleagues to join her for WWF-Canada's CN Tower Climb for Nature. Stewart currently serves as a Business Development Associate with The Printing House, where she began to work in mid-2015, during her pursuit of a degree from Ryerson’s Graphic Communications Management program.
“WWF-Canada is pleased to recognize the exceptional efforts of these conservation champions, who are on the frontlines helping to bring sustainability to life in their workplaces for the good of business and the planet,” said David Miller, President and CEO of WWF-Canada.
The awards were announced at WWF-Canada's recent 2016 annual public meeting. Across the country, more than 1,400 Living Planet @ Work (LP@W) champions found ways to engage their colleagues to take environmental action and raise funds for conservation work. These WWF-Canada awards acknowledge the accomplishments of its top champions, including Stewart, who went above and beyond to make sustainability a priority.
WWF-Canada’s other top champions included OLG for its Excellence in Environmental Employee Engagement program. OLG received the award for implementation of its Green Leadership Certificate program. Through online modules focused on sustainability in the workplace, the initiative empowers employees to make an bigger eco-impact and engage colleagues in environmental actions, positioning sustainability as a core aspect of leadership.
Hewlett Packard Enterprise was the third winner for its Distinction in Workplace Giving for Nature program. Hewlett Packard Enterprise rallied employees to raise an $30,000 for WWF-Canada's conservation programs by participating in all three Spring Things initiatives this year (CN Tower Climb for Nature, Polar Dip and Canoe Challenge).
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