manroland Goss Americas relocates bindery and post-press equipment to Durham facility
June 18, 2020 By PrintAction Staff
manroland Goss Americas, a subsidiary of manroland Goss web systems GmbH, has relocated its Effingham, Ill. bindery and post-press equipment service organization to its Americas headquarters, located in Durham, NH.
The move will help the Durham-based engineering and customer service teams to fully use the potential of the company’s service and support infrastructure. As a result, manroland Goss says customers will receive faster response times and improved 24/7 support for their bindery and post-press products.
The Loudon Machining facility was established in 1982 as manroland Goss’s bindery and post-press service, rebuild and custom machining facility. The move comes in an effort to “enable the service teams to respond even faster and more efficiently to individual customer requirements”. The consolidation will result in a central location for the company’s engineering, parts and service support teams, noted Jason Elliott, vice president of sales.
“While we will dearly miss some of our teammates and our connection to the Effingham community, we are very excited about the positive impact this transition will have on our business,” said Dave Soden, Managing Director of manroland Goss Americas. “By leveraging the experience and expertise of our Durham-based engineering teams, we will be well positioned to provide tailored retrofits and support obsolescence management of our customers post-press equipment, helping them extend the life of their assets and maximize overall equipment performance.”
“I am very pleased that we have been able to retain much of the talent from the Loudon organization and in addition, add new members to our team to grow this business and provide sustainable service and support into the future,” added Soden.
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