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Ricoh boosts digital workplace capabilities with DocuWare acquisition

July 2, 2019  By PrintAction Staff

Ricoh Company today announced a definitive agreement to acquire DocuWare, a provider of content services software.

Headquartered in Germany and the United States, DocuWare provides Cloud and on-premise document management and workflow automation software to over 12,000 customers in more than 90 countries across the globe through a network of 600 partners.

“We are intent on building a thriving business which meets the growing need of companies around the world to digitize their businesses and workplaces, wherever they may be,” says David Mills, Corporate Senior Vice President, Ricoh Company Ltd. “We see a strong demand from our customers to maximize the value of their documents and business content to support their growth. The agreement we have made with DocuWare, which has a market-leading, Cloud-first content services offering, is a hugely significant step in meeting that need.”   


Ricoh has a long-term existing partnership with DocuWare, and employs its software both internally in its own operations and with existing customers.

The deal with DocuWare is expected to close over the summer, subject to receiving clearance from the relevant competition authorities in Germany and Austria and completion of other customary closing conditions. Following the completion of the deal, DocuWare will operate as a subsidiary of Ricoh with Dr. Michael Berger and Max Ertl remaining as presidents.

“DocuWare has a bold growth plan, and that includes enabling current and future partners with leading document management and workflow automation technology. Having Ricoh as a strong investor and owner gives us the certainty that we can achieve our goals and continue to be a reliable, trustworthy and innovative provider for the entire DocuWare partner and customer community,” say Dr. Michael Berger and Max Ertl, Presidents of DocuWare.

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