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Ricoh offers a brand-agnostic workflow support service

August 25, 2021  By PrintAction Staff

Ricoh USA, Inc., introduces its Wide Format Elite Access, a new service that connects wide-format print professionals with production workflow experts to help them maximize wide-format production capabilities and bridge the knowledge gap to better satisfy customers. This one-on-one connection to industry experts is designed to empower printers to quickly resolve production challenges and share practical knowledge and best practices for sign and graphics workflows, regardless of brand.

“Wide Format Elite Access gives customers immediate access to skilled print experts with superior understanding of application and production. Whether printers use Ricoh equipment or not, we are here to help them tackle challenges and position their businesses for future success,” said Heather Poulin, vice-president, CIP Marketing & Portfolio Management, Ricoh USA, Inc. “Our Wide Format Elite Support Team is made up of industry-leading service engineers with more than 153 years of combined production experience in wide format. This team was created to help print service providers solve problems and share practical knowledge that helps create opportunity and drive new revenue, enabling printers keep an eye on what’s next.”

Wide Format Elite Access is available in two service levels, so print providers can select the level of support that best fits their needs.


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