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Canada Post reports $107M loss before tax in Q1

May 29, 2023  By PrintAction Staff

Canada Post recorded a loss before tax of $107 million in the first quarter of 2023 as parcels revenue was relatively flat and transaction mail and direct marketing revenue declined.

The Canada Post segment’s loss before tax in the first quarter improved by $22 million compared to a loss before tax of $129 million in the same period of 2022. Revenue fell by $32 million, or 1.7 per cent, compared to the same period of 2022. Parcels revenue was relatively flat as volumes declined slightly from the same period of the prior year. Direct marketing revenue and volumes fell as businesses continued to pull back on marketing. Transaction mail revenue and volumes continued to erode.

In the first quarter of 2023, the cost of operations fell by $34 million, or 1.7 per cent compared to the same period of 2022. This was largely due to lower employee benefits which were partly offset by higher non-capital investment costs.


Parcels represent approximately half of Canada Post’s revenue. In the first quarter, parcels revenue increased by 0.2 per cent, or $1 million compared to the same period a year earlier, as volumes fell by 7.6 per cent, or five million pieces. The competitive landscape continued to have an impact on the parcels business as low-cost new entrants and rate-shopping platforms have disrupted the package delivery sector. A softer e-commerce market related to lower consumer spending also affected volumes.

Transaction mail revenue fell by 2.7 per cent, or $18 million, compared to the first quarter of 2022, as volumes declined by 3.4 per cent, or 23 million pieces. Consumers and mailers continued to shift to digital channels. The corporation maintained regulated stamp prices at 2020 levels, which also negatively affected revenue in the quarter.

In the first quarter, direct marketing revenue declined by 4.5 per cent, or $11 million, as volumes decreased by 5.5 per cent, or 52 million pieces. General economic uncertainty continued to impact volumes and revenue as businesses pulled back on marketing.

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