Features Software
Crawford Technologies launches AI-driven translation solution

Crawford Technologies introduces the Instant Language Assistant (ILA), which is a part of its AccessibilityNow platform. AccessibilityNow provides software solutions that offer a wide range of tailored services to meet the document accessibility and inclusion needs of organizations and governments of all levels.

Crawford Technologies’ ILA is a dual-screen device that breaks down communication barriers by allowing users to communicate via text, speech, American Sign Language (ASL) and/or braille, all in any language desired.

Using ILA, users can speak, spell aloud or type their words and the entire conversation is immediately communicated to the other party in their chosen language.

“As international travel and immigration have grown so widespread, organizations need fast, easy-to-use, accurate language translations to communicate with their customers effectively. Any organization, including health care, airlines, hospitality, insurance, education and government entities, that interacts with a diverse customer base, benefits greatly from being able to communicate in any language in real time,” said Ernie Crawford, president and CEO of Crawford Technologies. “ILA is built with accessibility in mind, providing instantaneous communication that eliminates the frustration and risk associated with miscommunication. It encourages positive interactions with anyone, no matter what method is used to communicate.”