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Koenig & Bauer launches pre-installation press training

Koenig & Bauer introduces a new training program that simulates a complete press electronically from a network perspective. Users have been visiting the company’s Dallas (Texas) headquarters in small, focused groups to learn on press operation and software before the arrival of their new presses.

“We pride ourselves on offering the most robust service organization that provides the highest uptime for our customers,” says Chris Talbert, senior vice president of service and operations at Koenig & Bauer (US/CA). “It’s important for our sheetfed press customers to feel ready to use their new press and thrive at peak performance. They’re operating their new press smarter, faster, and more responsive. To gain that confidence, we are offering maximum process automation training to boost their onsite performance capabilities. It is geared to each individual setting, their unique needs, and press purchase.”

“Our presses are the most automated in the industry so it is important prior to the installation to have a thorough understanding of the overall process and how to organize your daily operation for peak performance,” explains Florian Spiekermann, Koenig & Bauer’s director, special projects and analytics, who leads the program training. “Some operators and technicians prefer in-person help to follow the documentation. Communication is far more effective in person. There’s a lot of ‘a-ha’ moments. We’re very pleased with the enthusiasm toward the training and the positive outcomes. Having these technicians and press operators on site here in Dallas allows them to focus on the programming tasks and nothing else. It also allows them to see our corporate office and meet with the various departments that will support their press purchase for years to come.”